Delivery Policy

Our Shipping Policy was last updated on 28 August 2024

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Bleu Rose Flowers & Gifts.
"Goods" refers to the items offered for sale on the Service.
"Orders" means a request by You to purchase Goods from Us.
"Service" refers to the Website.
"Website" refers to Bleu Rose Flowers & Gifts, accessible from www.bleuroseflowers.co.za
"You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Bleu Rose Flowers & Gifts. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy Shipment Processing Times

All Orders are processed within 2 - 3 business days. Any flower orders that are received will be executed the next day unless if received by 10am – in that case they might be shipped on the same day if operations allow. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Bleu Rose Flowers & Gifts ships to addresses within the Johannesburg North area in Gauteng, South Africa.
Shipment confirmation & Order tracking

You will receive a communication once your order is dispatched.

Damages

If You received Your Order damaged, please contact us immediately to inform us of the damage and we will require pictures to prove that so that we can file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

By visiting this page on our website:  wwww.bleuroseflowers.coza
By sending us an email: info@bleuroseflowers.co.za